FAQs
FAQs
We do answer our phones 24/7 since we service clients at all hours of the day, 7 days a week.
No, two limousine companies are alike. You should seek out referrals and recommendations from friends, family and business associates. There are many factors to consider such as reputation, years in operation, size and age of fleet, licensing and insurance, customer service philosophy & back office support, depth and type of chauffeur staff – all company employees (screened & trained), and financial stability. Please use due diligence in choosing your transportation service. Do not be hesitant to ask any pertinent questions including for proof of insurance.
As soon as your plans are fairly definite, just give us a call to set up your reservation. We always suggest as much notice as possible, especially during our peak seasons (spring & fall). We can accept your reservation up to one year in advance. As soon as you know all the pertinent details, at least the date and time of your travel, special event just call or e-mail us.
All limousines & limo party buses are stocked with complimentary bottled water and wifi. Customers are welcome to bring their own snacks and beverages. Kegs are not permitted in any vehicle. Alcoholic beverages are permitted as long as every passenger in the vehicle is over the age of 21.
In most cases, minimum hourly rental terms will apply. And there are many advantages to this structure, especially for special events and occasions. You have the same vehicle and chauffeur guaranteed for your entire service. You can leave your belongings in the vehicle. You have unlimited stops, the vehicle and chauffeur are available to you as directed. It is generally more relaxing to know that you have the vehicle at your disposal for the specified rental period.
Yes, there may be instances and occasions where a transfer service is possible with the exception of peak demand dates and events. A transfer is basically a direct, one-way pick up and drop, at a set time. Extra stops and additional driving around are not calculated in the pricing and would add to the charges. It is best to review all details at the time of reservation to determine what type of service will best suit your needs.
Reservations can be made with us from a variety of options. We accept reservations via phone, contact form, or through our booking software.
